Shipping Policy

As of 12 August 2021 the ACT entered a period of lockdown.

As a result of the new restrictions we will be working from home.  This means it may affect response times and there might be a delay with the dispatch of your orders and we ask for your patience.

We are still available to take your calls and emails and to chat about your requirements.   We look forward to returning to business as usual in the near future - In the mean time stay safe and healthy. 

For any enquiries or status on your orders, please don't hesitate to contact Christine on 0474 070616  or via email to christine@theoutdoortable.com.au.

 

ACT and Queanbeyan

Free delivery for all orders within the ACT and Queanbeyan regions

We offer free same day delivery across the ACT and Queanbeyan for all orders received before 12 noon weekdays.  Please note we can only deliver to physical street addresses.

 

The Rest of Australia

Shipping is a cost that's unavoidable when your shopping online, and we know its a huge consideration when you're making a decision to purchase.  That's why we've capped it at $15.00.  So wherever you are in Australia, you can be assured you're not going to be hit with additional shipping costs for standard delivery. 

For all orders to anywhere in Australia there is a flat rate of $15.00 charged to contribute to the cost of packing and shipping your items.  

 

Dispatch Times

Our standard dispatch time is 1–5 business days from receipt of your order, depending on product availability.   Stock permitting, most orders are dispatched within 1-2 business days and only during weekday business hours.  Please allow a little longer during sale periods.  We deliver anywhere within Australia.   Please note we do not ship internationally.

 

Delivery

The Outdoor Table can only ship orders within Australia.  Sadly due to the COVID-19 impact on Australia's delivery service providers, some delivery times have increased.  Shipping times are estimated at between 3 - 15 business days depending on your location within Australia.  Please be aware deliveries to more remote areas of Australia will likely take longer.

In the event that an item is temporarily out of stock we will contact you within 24 hours of your order being received (excludes weekends and public holidays). You will be given the opportunity to cancel the order or choose an alternative item.

Occasionally orders may be shipped directly from the manufacturer to minimise administrative and handling costs and to speed up delivery of your order.  If you have ordered multiple items, they may arrive in separate shipments.  Most orders are shipped by Sendle Couriers or Australia post and tracking information is available in most cases.

 

Express Delivery

If you require urgent delivery, you may request for your order to be sent via Australia Post Express.  When ordering online, please write "express post" in the comments text box on checkout.  You will be advised via email of the additional delivery charge applicable to cover the higher cost of postage.